Privacy Policy

Introduction

Welcome to Heavensa Luxury Villas (“we”, “our”, “us”).We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have in relation to it.

Heavensa Luxury Villas website is owned by Heavensa Luxury Villas (Pvt) Ltd. – Royal Kingdom, Kalahe, Wanchawala, Galle – Sri Lanka.

Designed & developed by Ventura Innovations – Minnesota, USA. Website is hosted using Hostinger shared hosting services and uses WordPress as its main Content Management System (CMS).

Information We Collect

We collect personal information that you voluntarily provide to us when you make a booking, contact us, or use our website. This may include:

  • Full name (first name, middle name  last name)
  • Contact details (email address, phone number)
  • Payment information (credit/debit card details)
  • Booking details (dates of stay, special requests)
  • IP address and information collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings
  • Communicate with you regarding your reservation and any special requests
  • Improve our services and website functionality
  • Comply with legal obligations

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Sharing Your Information

We do not share your personal information with third parties except in the following cases:

  • To service providers who assist with payment processing, booking management, and customer service
  • When required by law or to protect our rights
  • With your consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can control the use of cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict processing of your data

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@heavensavillas.com or heavensavillas@gmail.com
Phone: (+94) 77 790 5988


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