Introduction
Welcome to Heavensa Luxury Villas & Suites by The Clarks (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have in relation to it.
Heavensa Luxury Villas & Suites website is owned by Heavensa Luxury Villas (Pvt) Ltd. – Royal Kingdom, Kalahe, Wanchawala, Galle – Sri Lanka.
Designed & developed by Ventura Innovations – Minnesota, USA. Website is hosted using Hostinger shared hosting services, uses WordPress as its main Content Management System (CMS) and MotoPress all-in-one Hotel Booking suite along with WooCommerce.
Information We Collect
We collect personal information that you voluntarily provide to us when you make a reservation, an online booking, contact us via contact form, or use our website for information. This may include:
- Full name (first name, middle name last name)
- Contact details (email address, phone number)
- Payment information (credit/debit card details)
- Booking details (dates of stay, special requests)
- IP address and information collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Communicate with you regarding your reservation and any special requests
- Improve our services and website functionality
- Comply with legal obligations
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Sharing Your Information
We do not share your personal information with third parties except in the following cases:
- To service providers who assist with payment processing, booking management, and customer service
- When required by law or to protect our rights
- With your consent
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. You can control the use of cookies through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing of your data
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@heavensavillas.com or heavensavillas@gmail.com
Reservations: reservations.heavensa@theclarkshotels.com
Phone:(+94) 77 737 1480
© 2024 Heavensa Luxury Villas. All Rights Reserved.
© 2025 Heavensa Luxury Villas & Suites. All Rights Reserved.
